Get in Touch With Us

Whether you have spotted something on aehf.com that needs a second look, want to ask about how we rank sweepstakes casinos, or simply have feedback on our coverage, we would like to hear from it. This page explains how to reach us, what we can help with, and what we cannot.

How to Reach Our Team

Email is the most reliable way to get in touch. Write to us at [email protected] and a member of our editorial team will review your message personally. We do not rely on automated replies to stand in for a real answer.

Telling us the reason for your message upfront — a correction, a question about a specific operator, or general feedback — helps us route it to the right person and reply faster. We aim to respond within a few working days, though busier periods may take a little longer.

What We Can Help With

• Editorial questions — If you would like clarification on how we assess platforms like Spinblitz, Crown Coins, or any other operator listed on the site, ask us directly.
• Corrections — Sweepstakes casino terms change often: eligible states, welcome offers, and redemption thresholds are all updated by operators without much notice. If something on our pages looks out of date as of our 2026 review cycle, tell us and we will check it.
• Content suggestions — If there is a topic related to sweeps coins, social casino games, or new sweepstakes casinos you would like us to cover, let us know.
• Partnership or media enquiries — If you represent an operator or a publisher and want to discuss working with Social Casinos, introduce yourself and outline what you have in mind.

What We Cannot Do

We are an independent comparison and review resource, not an operator, a payment processor, or a regulator. That means there are some requests we are not able to action directly:

• Account issues — We cannot access, unlock, or reset your account on any sweepstakes casino site. If you have a login problem, a redemption delay, or a verification question, contact the operator's own support team directly — most list a help centre or support email in their account settings or footer.
• Prize redemption disputes — Questions about a specific Sweeps Coins redemption, a rejected withdrawal, or identity verification documents need to go to the platform in question, since only they can see your account details.
• Legal advice — We can point you toward general information about how sweepstakes promotions work, but we cannot tell you whether a particular site is permitted in your state. Rules vary and change, so always check an operator's own terms and your state's current position before signing up.

A Note on Accuracy and Responsible Play

Sweepstakes casinos operate on a dual-currency model — typically Gold Coins for casual play and Sweeps Coins that can, under an operator's own terms, be redeemed for prizes once minimum thresholds and identity checks are met. No purchase is necessary to participate, and legitimate operators offer a free entry method alongside any paid coin packages. If you have seen anything on this site that misrepresents that model, overstates how quickly redemptions are processed, or suggests guaranteed outcomes from games of chance, please flag it — we want our pages to reflect how these platforms actually work, not how they are marketed.

If you or someone you know is concerned about time or money spent on gaming platforms of any kind, please mention this in your message so we can point you toward appropriate resources.

For a broader look at how different operators compare, including options relevant outside the US, our Trusted Non GamStop Casinos UK 2026 page covers a separate market with its own rules.

Before You Write In

A few quick checks can sometimes save you a round trip:

1. For account-specific problems, check the operator's own support pages first — they hold your account details, we do not.
2. For state eligibility questions, check the operator's current terms, since availability changes and operators can add or remove states without notice.
3. For general questions about how sweeps coins, welcome offers, or redemption work, our site pages may already have the answer.

Thank you for taking the time to read this far. We review every message that reaches us, and we look forward to hearing what is on your mind.